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Terms and Conditions

SYNERGY GLOBAL PROFESSIONAL SERVICES
TERMS AND CONDITIONS OF SUPPLY

  • Synergy Global Professional Services reserves the right to cancel, or reschedule courses with prior notice due to circumstances beyond its control, without any liability on its part. Customers will be refunded for cancelled courses which they have already prepaid upon request.    
  • All prices are subject to change without prior notice. Once a booking is confirmed and the course is paid for, any subsequent price changes will not be implemented for that particular booking. Book early!         
  • Unless otherwise agreed in writing, payment terms are 50% upon registration, and 50% minimum 10 working days prior to course commencement.
  • Synergy Global Professional Services reserves the right to refuse attendance on courses if there are any outstanding payments due.
  • Cancellation requests must be sent by fax or by email, otherwise they will NOT be accepted and payment in full must be made.
  • No course cancellations will be accepted within 10 working days before commencement of the course. "No shows" will be due for payment in full.
  • Substitute delegates will be accepted.
  • As per contractual agreement between Synergy Global Professional Services and course vendors, Synergy is not allowed to sell manuals separately; i.e. without a delegate attending a course. Every delegate must have his own training kit. To guarantee training kit availability, registration must be confirmed and payment issued minimum 10 working days prior to course commencement. Late confirmations or payments will cause late delivery of the course training kit.
  • All delegates are accepted on the understanding that they have read and agreed to the requirements of the course prerequisites and course outlines.
  • Companies that operate its own purchase order systems must attach a hard copied of the Purchase Order.
  • Payment is to be made in Egyptian Pounds or US$ at bank rate as of date of payment.
  • For overseas bookings, please attach a copy of your bank transfer receipt.
  • Morning full day sessions includes lunch, whilst evening sessions include only snacks and refreshments.

Copyright © 2008 Synergy Global Professional Services. Registered in Egypt with company no. 26800
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