Training Administration
The warm feeling that an excellent training course can give a
delegate can often be affected if booking the event has proven to
be cumbersome. At Global Knowledge we believe that the
customer experience every step of the way is paramount.
Our Training Administration Service offers our customers
various ways of selecting and booking training events and
venues.
We can integrate into the business and provide a dedicated
administration team that works on site or on our own
premises. All of our administration staff are recruited for
their excellent customer service skills and work very closely
with our customers to offer a service that fits in with their own
business processes.
This team is responsible for managing all training requests,
identifying most suitable and cost effective training courses,
organising bookings and producing management reports.
For organisations that have a large volume of training
requirements or that have a disparate work force a cost effective
solution is our online booking portal, iConnect*. Bookings
can be made real time over the internet. IConnect allows our
customers to source, book and report on training courses.
Please click on the link below to find out more regarding our
Administration services:
* The iConnect service is currently available for US and
European clients only. The service will be available in the Middle
East and Africa regions in late 2008.