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Synergy-Global Knowledge | Courses & Certifications

Communication (Unified & Voice)

Cisco

Deploying Cisco Unified Contact Centre Express V2 (UCCXD V2.0) 
Implementing Cisco Unified Messaging (IUM)
CCIE VOICE Boot Camp (CCIEVO1)
CCIE VOICE Lab-Boot Camp (CCIEVO2)
Implementing Unified Communications Security (IUCS)
Unified Communication Workshop (UCWS)
Administering Cisco Unified Messaging (AUM)
Implementing Cisco Unity Connection (IUC)  
Implementing Cisco IOS Unified Communications Part 1 (IIUC)
Implementing Cisco IOS Unified Communications Part 2 (IIUC2)
Implementing Cisco Unified Communications Manager Part 1 (CIPT1v6) 
Implementing Cisco Unified Communications Manager Part 2 (CIPT2v6)
Cisco Unified Communication Architecture and Design (UCAD)
Covering advanced techniques in scripting and overall CRS functionality (UCCXA) 
Cisco Unity Design and Networking (CUDN) 
Cisco Voice Over IP (CVOICE)
Cisco Voice Portal Developer (CVPD) 
Implementing CiscoWorks LMS (CWLMS) 
Implementing Cisco Voice Gateways and Gatekeepers (GWGK) 
Cisco ICM Multi-Channel Training (ICMMC) 
Cisco IPCC Solution Implementation Boot Camp (IPCCT)  
Troubleshooting Cisco Unified Communications Systems (TUC)
Deploying Cisco Unified Contact Centre Express V2 (UCCXDV2) 
Cisco Unified Presence Design and Implementation (PRSDI)
UPGRADING TO CISCO UNIFIED COMMUNICATIONS MANAGER 7.0 (UCM70) 
CCIE VOICE LAB EXAM PREPARATION POWER WORKSHOP v3.0 (CCIEVPWS)
CISCO UNIFIED COMMUNICATIONS MANAGER 7.0 (CCM7)
CISCO PGW2200 ADVANCED v1.1 (PGWA) 
CISCO PGW2200 CALL CONTROL HANDS-ON TRAINING v2.0 (PGWC) 
PSTN GATEWAY TROUBLESHOOTING 1.1 (PGWT)
Implementing Cisco Quality of Service (QOS)
Implementing Cisco Unified Meeting Place Solutions (IMPS)
Designing Cisco Unified MeetingPlace Solutions (DMPS)
CISCO UC INTEGRATION FOR MOC v1.0 (CUCiMOC)

Microsoft 

Microsoft Office Communications Server 2007 (M5177-5178-5179) 
Implementing and Maintaining instant Messaging Using Microsoft Office Communication Server 2007 (M5177) 
Implementing and Maintaining Audio/Visual Conferencing and Web Conferencing Using Microsoft Office (M5178) 
Implementing and Maintaining Telephony Using Microsoft Office Communications Server 2007 (M5179) 
GK Generic Microsoft Courses (GKMS) 
Deploying Microsoft Office Live Communications Server 2003 (M2081) 
Implementing Microsoft Office Live Communications Server 2005 (SP1) (M7034) 

 

Nortel

Nortel Communication Server 1000 5.0 Troubleshooting and Maintenance (0317C) 
Nortel Communication Server 1000 Telephony Manager Release 3.1 Telecom Billing System (0318C)
Nortel Communication Server 1000 Telephony Manager Installation and Commissioning (0319C) 
Call Pilot Administration and Applications (0327C)
Call Pilot Installation & Maintenance (0329C)
VOIP Technologies (0365C) 
Advanced VoIP Technologies for Design and Support (0368C) 
Nortel Communication Server 1000 5.0 Troubleshooting and Maintenance (0701C) 
Nortel Communication Server 1000E Installation and Commissioning (0763C) 
Communication Server 1000 System Upgrades Technicians (0764C)
Nortel Communication Server 1000 5.0 Branch Office Installation and Commissioning (0765C)
Nortel Communication Server 1000 Linux Platform Base and Applications Installation and Commissioning (0766C) 
Nortel Communication Server 1000 5.0 Engineering and Network Design (0767C) 
Communication Server 1000 Release 5.0 Upgrades for Engineers (0768C) 
Communication Server 1000 5.0 System Administration and Management (0777C) 
Nortel Communication Server 1000 5.0 Dialing Plan Design and IP Peer Networking (0781C) 
Nortel Communication Server 1000 and IP Networking Design - Communication Server 1000 (0787C)  
Nortel Enterprise Voice over IP and Multimedia Applications Engineering (0797C) 
CCM Installation & Configuration (3008C)
CCMA Administration & Management (3009C) 
BCM50 Release 3.0 and BCM200/400 Release 4.0 Boot Camp (6076C) 
Meridian 1 and Communication Server 1000 5.0 Familiarization (0200C)
BCM50 Release 2.0 and BCM200/400 Release 4.0 Configuration and Maintenance (6046C)

For further details call us on 02 2290 2163/148 or email training@globalknowledge-eg.com   


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